May 2013

Healthwatch Southend, the all new local health and social care consumer champion, was launched on 1 April 2013. As part of the changes to the way health and social care services are delivered nationally and locally, Healthwatch Southend is completely independent and designed to work for the public. It will help people and their families get the best out of local health and social care services, offer advice on navigating the system, and advocacy support to people who wish to complain about health services they have received.

Our health and social care system is going through massive changes including cuts to spending and services. Healthwatch is an opportunity for adults, children and young people to have real influence and bring about a better health and social care system for all of us. Healthwatch Southend will make health and care providers answerable to the people who use their services. Every voice counts.

Jonathan Keay, Healthwatch Southend manager, said: “This really is a special opportunity. There have been many efforts made to engage with the public about health and social care issues previously, but never before has it been done with the powers that Healthwatch has locally and nationally. If you’ve got something to shout about, we’ll make sure the right people hear you.”

If you would like to receive regular information about the work of Healthwatch Southend, you can become a Healthwatch Southend supporter by calling 01702 220104 or by emailing

Southend Association of Voluntary Services provides support for voluntary and community organisations of Southend-on-Sea. Through our charity shop we are running a monthly ‘charity of the month’ scheme, providing an opportunity for local groups to fundraise that haven’t already got a charity shop of their own.

The chosen local group will be responsible for collecting donations for our shop to sell on the group’s behalf. For more information and to apply please download, print off, complete and return the form to Jon Briscoe, Shop Manager either to SAVS, 29-31 Alexandra Street, Southend-on-Sea, Essex, SS1 1BW or