Assistant Engagement Officer – Essex Family Support Service

Assistant Engagement Officer – Essex Family Support Service

Position: Assistant Engagement Officer Full-time £19,312 – £21,748

Essex Family Support Service (EFSS)

The EFSS provides support to families which include school-aged children and young people aged 8 to 19 years across Essex.  The EFSS uses a holistic approach and encourages families to build on what is strong in their lives to work towards improved wellbeing and outcomes….Read more

This position supports the Engagement Officers across all four quadrants of Essex and assists in supporting families as a whole unit towards improved wellbeing.

The ideal candidate will have:

  • Good working knowledge of Microsoft applications and databases as will manage email flow for the team and update databases with confidential data
  • An understanding of how to work within boundaries
  • The ability to follow processes and policies in relation to recording and storing data and safeguarding
  • Project support, planning or delivery skills
  • Great interpersonal skills to work with diverse communities
  • The ability to multi-task within a dynamic, fast paced, and changing environment
  • Adaptability to deal with a service that continues to change to meet the needs of the families it supports
  • Flexibility – there may be a requirement to support the engagement officers on outreach across Essex and therefore you need to be willing to travel (office based in Tiptree) including some weekends.
  • A “can do” attitude with innovative ideas and be responsible for delivering services on time, efficiently and in accordance with relevant key performance indicators, ensuring a high-quality customer focus service at all times


What you can expect:

  • A salary between £19,312 – £21,748
  • A base in Tiptree but there is flexibility with working location
  • 28 days holiday plus an extra day’s holiday for your birthday
  • Five extra days holiday (pro-rata) after five years’ service
  • Up to three days volunteering per year
  • Development opportunities
  • Full training and a robust induction


To apply, please use this link

For further information please contact 01206 505250 or email

Jamie Langstone